Letter received from Royal Mail today.
Thank you for your email regarding a recent instance of bad driving by a Royal Mail driver. May I firstly apologise for any inconvenience you have been caused.
I would like to assure you that when training our staff to drive Royal Mail vehicles, a strong emphasis is placed on safety. Given the circumstances of your complaint, I have forwarded the relevant details on to the Manager at the office where the van is registered.
The driver concerned will be spoken to about the incident and will be reminded of the need to observe the speed limits and to drive in a way that is considerate to other road users and pedestrians in future.
I hope my response provides a satisfactory resolve to your problem. If you still have concerns please get back in touch with us quoting your original reference number and we will review previous action we have taken.
Maureen Flanagan
Customer Service Advisor
We have also been made aware by our local Councillor Janet Wilkinson that an enquiry and costing exercise regarding the possibility of paving the area in front of the postbox is underway. We'll keep you informed if this goes ahead.
Original Posting 22nd Feb 07
Are you fed up with the annual quagmire in front of the postbox on Park Farm Way and the amount of red rubber bands discarded all over the area?
We've had many comments from residents about the state of the grass verge and the dumping of rubber bands by postmen. Residents report the verge problem is mainly due to the Royal Mail Vans mounting the verge and causing the deep ruts and muddy pools.
Royal Mail have been approached on two previous occasions but obviously the message is still not getting through so we are now urging all residents to supply the evidence in order to put an end to both of these issues.
If you see any vehicle on the verge please note the date, time and registration number. If you see a postman dropping the rubber bands please let us know the date and time.
A van was spotted on the verge this morning at 8.15 and these details have been sent to Royal Mail for their comments. We'll keep you informed of their response.
email information by clicking here or call 07939 664788.
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